Privacy policy

1. Collection of personal information

We collect customers’ personal information in the following cases.

• When we take a reservation (name, phone number, email address, date and time of visit, number of guests, requests)
• When you contact us through the contact form (name, email address, phone number, details of your inquiry)
• When you contact us by phone or by social media message
• When we take orders for seasonal items such as osechi

We collect only the information you enter or give us yourself.

2. Purposes of use

We use the personal information you entrust to us only for the following purposes.

• Contacting you to confirm, change or cancel a reservation
• Assisting you on the day of your visit, and responding to requests such as those concerning allergies
• Confirming orders for seasonal items such as osechi, and contacting you about pick-up
• Replying to your inquiries

If we wish to use it for any other purpose, we will obtain your consent in advance. We will not use it to contact you for advertising or promotion.

3. Disclosure to third parties

We will not provide customers’ personal information to third parties without their consent, except where disclosure is required under laws and regulations.

4. Use of external services

Reservations

We use TableCheck (operated by TableCheck Inc.) for reservations. The booking page opens on TableCheck’s website, and the information you enter is sent to TableCheck and managed on its servers. TableCheck’s privacy policy also applies. We refer to this information to confirm your reservation and to assist you on the day of your visit.

Website analytics

Our website uses Google Analytics to understand how the site is used. Google Analytics collects information using cookies, but this does not include information that identifies individuals. What is collected includes the pages viewed, the type of device used and the approximate location.

If you do not want your data to be collected, you can opt out with the “Google Analytics Opt-out Browser Add-on” provided by Google. For how Google handles data, please see Google’s privacy policy.

5. Cookies

Cookies are small pieces of data that a website stores on your device. Our site uses them for the website analytics described in the previous section.

If you disable cookies in your browser settings, parts of this site may not display correctly.

6. Management of personal information

We take the necessary security measures to prevent the personal information you entrust to us from being leaked, lost or altered. Once it has served its purpose, we promptly dispose of it.

7. Requests for disclosure, correction or deletion

If you ask us to disclose, correct, stop using or delete your personal information, we will respond promptly after confirming your identity. Please contact us using the details below.

8. Changes to this policy

We may revise this policy following changes in laws and regulations or in our services. Any changes will be posted on this page.

9. Contact